Betting should be a form of entertainment — not a source of financial or emotional stress. Crixo values the well-being of every member above profit. This page covers our safeguards in detail and what you can do to stay in control.
You're in control — use these tools to keep betting enjoyable, always
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, no further deposits can be made until the next period begins.
Decide in advance how long you want to play. When that time is up, Crixo automatically sends an alert and, if needed, logs you out.
Take a break from your account for 24 hours up to 30 days to cool off. During this time, you will not be able to log in or place any bets.
Request a 6-month, 1-year, or permanent account closure. Once self-exclusion is activated, it cannot be reversed before the period ends.
Decide in advance the maximum amount you're willing to lose in a given period. Once that limit is reached, your session will end automatically.
Automatic reminders every 30, 60, or 90 minutes — keeping you informed of how long you've been playing and how much you've won or lost.
Responsible betting doesn't mean not betting — it means playing with awareness. Knowing your budget, respecting your limits, and treating betting purely as entertainment. Betting on Crixo is about having fun — not wagering money set aside for your weekly expenses.
Many people think of betting as a "get rich quick" scheme. It isn't. Winning and losing are both a normal part of betting. Members who accept this reality are the ones who can enjoy betting over the long term. Crixo wants to help every member build that mindset.
The problem starts when betting shifts from entertainment to compulsion. There are certain signs that tell you it's time to stop.
For example — feeling the urge to bet more after a loss to recover it, using household or daily expense money for betting, lying about betting or hiding it from loved ones, or feeling restless when you can't bet — each of these is a warning sign.
If you notice any of these signs in yourself, contact Crixo support right away. There's nothing to be ashamed of — reaching out takes courage.
Crixo's advice is to decide before you start betting — how much BDT you'll spend and how long you'll play this week. When you hit that limit, stop — even if you're on a winning streak. Stopping while ahead is hard, but it's the most important habit in responsible betting.
Never bet with borrowed money or credit. Don't stake money you can't afford to lose — if losing it would cause you stress, it shouldn't be on the line. If betting feels more like pressure than fun, that's a clear sign it's time to take a break.
Crixo's system can automatically detect certain unusual patterns — such as sudden spikes in deposit amounts, consecutive nights of non-stop betting, or increasing bets after repeated losses. When these patterns are identified, Crixo's Responsible Gaming team reaches out to the member — not to pressure them, but to offer support.
Age verification is also strictly enforced. No one under 18 can open an account on Crixo, and withdrawals are blocked until identity verification is complete. This level of strictness exists purely to protect our members.
Betting is a game — not a solution to life's problems. If you're under financial pressure, talk to a family member or someone you trust rather than trying to chase losses with bigger bets.
If someone you know seems to be struggling with betting, reach out with support rather than blame. By contacting Crixo's support team, family members can also request self-exclusion on behalf of the account holder, provided they can verify the account holder's identity.
Parents can use filtering software to block access to betting sites on devices used by children and teenagers. Crixo never encourages underage betting.
Keeping betting spend under 5% of your monthly income is a good rule of thumb. It's not a hard rule — just a guideline for staying safe.
If a third answer comes to mind — take a break right now and contact support.
Set up safe betting limits for yourself in just a few minutes
Log in to your Crixo account and click the profile icon in the top right corner.
Step OneGo to "Responsible Gaming" in your profile menu.
Step TwoSet a deposit limit, session time, or cooling-off period — whatever you need.
Step ThreeSave with an amount or a time limit. Some limits may take up to 24 hours to take effect.
Step FourTurn on reality check notifications to receive regular reminders while you play.
Step FiveFor any issue, Crixo support is available 24/7. Reach us via Live Chat or email for an immediate response.
At Any TimeSelf-exclusion is not a sign of weakness — it's one of the most courageous steps you can take to stay in control. Crixo fully respects this decision and has made the process as straightforward as possible.
Once self-exclusion is activated, login is disabled, marketing emails are stopped, and the account becomes inactive. Even after the period ends, Crixo runs an additional verification before reactivating the account — just to confirm the decision is being made consciously.
Any balance in your account during self-exclusion remains safe and can be withdrawn once the period ends.
The most common option. Login is completely disabled during this period.
This option is more effective for long-term issues.
Choose this if you need a long break during a serious situation.
This cannot be undone. Crixo fully respects this decision.
Every safeguard Crixo has in place is designed to ensure that children and minors cannot participate in betting in any way
No account is fully activated without a date of birth at registration and NID verification afterwards.
If anyone registers with a false age and it is later verified, the account will be closed immediately.
Crixo advises and supports parents in using filtering software on their child's device.
Advice for Parents: If you think your child or teenager has opened an account on Crixo or another betting platform, don't wait — email us at support@crixo.asiaand we'll verify and act quickly. Keep parental controls enabled on devices for an extra layer of protection.
With responsible betting tools, transparent policies, and 24/7 support, Crixo is always here for you. Register for free, set your own limits, and start betting on your terms.
For users aged 18+ only. Please bet responsibly.