Everything about how your data is handled on Crixo — how it's collected, used, and protected, along with your rights as a user — is laid out clearly on this page. There are no hidden clauses.
Crixo's data protection framework rests on six pillars — each one applied equally to every member.
All your data is encrypted before it is stored on our servers. Even if someone gains server access, they cannot read your information.
Crixo collects only what is strictly necessary to provide its services. No additional information is requested.
Your name, phone number, and financial details are never sold or shared with advertisers or any third parties.
Crixo manages all data processing in accordance with European GDPR and international data protection standards.
You have the right to view, correct, or delete your personal data at any time by contacting support.
The option to unsubscribe from marketing communications from Crixo is always available in your account settings.
Crixo (crixo.asia) places the highest importance on its members' privacy. This Privacy Policy ("Policy") explains how Crixo collects your personal information, the purposes for which it is used, and how it is kept secure.
This policy applies to the Crixo website, mobile application, and all associated services. By using any Crixo service, you are considered to have consented to this policy.
In simple terms: Crixo keeps your data secure, never sells it, and never misuses it. This page explains that in detail so you can verify it for yourself.
This Privacy Policy has been drafted in compliance with the international GDPR (General Data Protection Regulation) and applicable local data protection laws.
Crixo only collects information that is necessary to provide its services. No unnecessary data is ever requested.
| Data Type | Purpose | Retention | Third Parties |
|---|---|---|---|
| Name & Identity | KYC & Account Verification | Encrypted | None |
| Mobile Number | Login & OTP Verification | Encrypted | None |
| Payment Information | Deposit & Withdrawal | Encrypted | None |
| IP Address | Fraud Prevention | Encrypted | None |
| Betting History | Legal Records & Disputes | Encrypted | None |
Crixo uses your information only for specific, legitimate purposes. The use of each type of data is clearly outlined below.
For Marketing: Crixo may send you updates about new offers, vouchers, or events. You can opt out of these communications at any time through your account settings.
Crixo does not sell your personal data to any third parties. However, in certain circumstances, limited information may need to be shared with trusted partners.
Crixo will never sell or transfer your data to advertisers, data brokers, or unrelated companies. That is our commitment.
When sharing data with third parties, only the minimum necessary information is shared, and those parties are required to comply with Crixo's privacy standards.
The Crixo website and app use cookies and similar technologies to enhance your experience.
Cookies can be managed through your browser settings; however, disabling certain essential cookies may affect the functionality of some platform features. crixo does not use tracking cookies from any external advertising networks.
Crixo does not retain your data for longer than necessary. Each category of data has a defined retention period.
Please Note: Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you.
To protect your data, Crixo employs multiple layers of technical and administrative security measures.
That said, no system on the internet is 100% secure. Keeping your account password strong and not sharing it with anyone plays a vital role in your own protection.
Under GDPR and international data protection laws, you have several rights over your own data. Crixo fully respects each of these rights.
You can request to see exactly what data Crixo holds about you at any time.
If any of your information is incorrect, you can request a correction through our support team.
Request data deletion after the legal retention period has expired following account closure.
You may request that the processing of your data be restricted in certain circumstances.
You can export your data in a standard, portable format.
You may object to marketing communications or the use of your data for analytics.
In the event of a data breach, you will be notified within 72 hours.
You may withdraw any consent you have given at any time, without needing to provide a reason.
To exercise these rights support@crixo.asiaEmail us at. We typically respond within 30 days.
Crixo's services are intended solely for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
If a minor accidentally registers on Crixo and this comes to our attention — whether we detect it or a guardian reports it — the account will be immediately closed and all collected data will be deleted.
For Parents: If you believe your child has created an account on Crixo, please support@crixo.asiaContact us and we will take prompt action.
Crixo may update this Privacy Policy when necessary. How you are notified will depend on the nature of the changes.
Continued use of our services after any policy update will be considered acceptance of the revised terms. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please contact Crixo's Data Protection team.
Last updated: This privacy policy was last updated in January 2026. Crixo reserves the right to make changes at any time as needed.
Crixo believes that a lasting relationship with a member is only possible when that member knows their information is in safe hands. People in Bangladesh naturally have certain concerns about using online platforms — especially when it comes to financial details and personal identity. Crixo takes those concerns seriously.
Every new member places a degree of trust in Crixo when they register for the first time. Honouring that trust is at the heart of Crixo's privacy policy. Our goal is simple: let you enjoy betting with peace of mind, without worrying about your mobile number or bKash details being exposed.
No matter how many security measures Crixo puts in place, some things are in your hands. Keep your password strong — at least 8 characters, combining numbers and special symbols. Never share your login details with anyone — Crixo's support team will never ask for your password. Always log in from a trusted and secure network, especially when making payments.
If you notice anything unusual on your account — an unrecognized login location or an unknown transaction — contact Crixo Support immediately. Reporting it quickly helps limit any potential damage.
GDPR isn't just for Europe — it's now recognised as the global benchmark for data protection. Crixo upholds this standard because it ensures your data is handled properly — not just out of legal obligation, but as a matter of principle.
Many online platforms in Bangladesh still do not meet these standards. Crixo's commitment to doing so sets it apart. Adhering to an international standard means an external authority can audit our practices — giving you an added layer of assurance.
Crixo uses certain information to enhance your experience — such as the types of bets you prefer and the times you are most active. This is used to send you relevant offers and notifications about upcoming events.
But this personalization never comes at the cost of your privacy. Your behavioral data stays within Crixo — it goes no further. And you have full freedom to turn off personalization at any time, right from your account settings.
No technology system is completely impenetrable. In the event of a security incident on crixo's systems, affected members will be notified by email within 72 hours — detailing what data was compromised, the potential impact, and the steps you should take.
This transparency is itself a core part of Crixo's privacy policy — not hiding bad news, but keeping members informed in time so they can make their own decisions.
Crixo's 256-bit encryption, GDPR compliance, and transparent privacy policy ensure your data stays safe at all times. Register for free and start your secure betting experience.
For users aged 18+ only. Please gamble responsibly.